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SHIPPING & RETURNS

SHIPPING POLICY

At Harad Imports, we want to make sure that our customers receive their orders in a timely and efficient manner. Our shipping policy outlines our procedures and expectations for shipping and delivery.

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  1. Processing Time: We strive to process all orders within 3-5 business days of receiving payment. Please note that processing time may vary during peak periods or for orders that require additional processing or verification.

  2. Shipping Options: Shipping costs and estimated delivery times will vary depending on the shipping method and destination.

  3. International Shipping: We ship to many countries around the world. Please note that international shipping may take longer to arrive and may be subject to additional customs fees or taxes. We recommend that you check with your local customs office for information on these fees.

  4. Shipping Errors: If there is an error with your shipping address or other shipping information, please contact us as soon as possible so that we can correct the error and ensure that your package is delivered to the correct address.

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At Harad Imports, we take great care to ensure that your order is shipped promptly and arrives in excellent condition. If you have any questions or concerns about our shipping policy, please contact us. We are committed to providing you with the best possible shipping experience.

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*IMPORTANT* We cannot guarantee that you will not be charged any custom taxes or duties. Any customs or import duties are charged once the parcel reaches its destination. These charges must be paid by the recipient of the parcel.

​​RETURN & EXCHANGE POLICY​

At Harad Imports, we stand behind the quality of our products and want our customers to be completely satisfied with their purchases. Our return and exchange policy outlines our procedures and expectations for returns and exchanges.

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  1. Return Eligibility: We accept returns for most products within 30 days of purchase. To be eligible for a return, the product must be unused and in its original packaging. Some products may not be eligible for returns due to safety concerns.

  2. Return Process: To initiate a return, please contact us to obtain a return authorization number and shipping label. Please include the return authorization number with your return package. Once we receive the returned product and confirm its eligibility, we will issue a refund to the original payment method.

  3. Exchange Process: If you would like to exchange a product for a different size, color, or style, please contact us to initiate the exchange process. We will work with you to determine the best method for exchanging the product.

  4. Refund Processing Time: Please allow 5-7 business days for us to process your refund once we receive your returned product. Refunds will be issued to the original payment method.

  5. Shipping Costs: Shipping costs for returns and exchanges are the responsibility of the customer, except in cases where the product was received damaged or defective.

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At Harad Imports, we want to make the return and exchange process as easy and convenient as possible for our customers. If you have any questions or concerns about our return and exchange policy, please contact us. We are committed to providing you with the best possible customer service.

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